Tom Brake – 2016 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by Tom Brake on 2016-03-24.

To ask the Secretary of State for Transport, what information his Department holds on whether Passenger Service Performance by the TSGN has exceeded the Default Performance Level for any benchmark for any (a) three consecutive reporting periods, (b) four reporting periods within a period of 13 consecutive reporting periods or (c) any five reporting periods within a period of 26 consecutive reporting periods except in relation to any reporting periods falling within a no breach reporting period.

Claire Perry

The Department receives information on each franchised operators’ performance against respective benchmarks every four weeks. Delays and Peak Short formations have not exceeded the Default Performance level as defined in the Franchise Agreement. However, GTR exceeded the breach performance level for cancellations last year and the Secretary of State issued Govia Thameslink Railway with a Remedial Plan Notice requiring them to set out the measures they will take in order to improve performance. Subsequently, the Secretary of State has accepted the Remedial Plan that sets out the steps the operator is taking to improve their performance.