Tim Loughton – 2016 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by Tim Loughton on 2016-09-15.

To ask the Secretary of State for Transport, how much in compensation payments has been paid by Govia Thameslink Railway to customers since the start of that franchise.

Paul Maynard

The delay repay compensation figures for all Train Operating Companies covering the years 2009-10 to 2014-15 are published on the GOV.UK website at – https://www.gov.uk/government/publications/train-operating-companies-passenger-charter-compensation-between-2009-to-2015. Figures for the 2015-16 financial year for all Train Operating Companies are expected to be published on the GOV.UK website later this year. Releasing all the figures at the same time will allow everyone to see them together which will provide a clear and consistent publication and help avoid misinterpretation and confusion.

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