The Countess of Mar – 2014 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by The Countess of Mar on 2014-06-11.

To ask Her Majesty’s Government who is responsible for signing off Department for Work and Pensions training guidelines and manuals used by Atos and Capita.

Lord Freud

In the contract with Atos to deliver the Work Capability Assessment, Health and Wellbeing Directorate (HWD) within DWP sign off all training and guidance material. For Personal Independence Payment (PIP), Atos and Capita develop training and guidance based on policy documentation provided by DWP. The PIP contract requires Atos and Capita to involve DWP in the quality assurance process for their training and guidance but DWP does not sign off this material.