Susan Elan Jones – 2014 Parliamentary Question to the Department for Business, Innovation and Skills

The below Parliamentary question was asked by Susan Elan Jones on 2014-06-10.

To ask the Secretary of State for Business, Innovation and Skills, if he will make representations to RBS and all its subsidiaries on making their services available at post offices.

Jenny Willott

Since September 2011, the customers of RBS, Ulster Bank, and NatWest have been able to withdraw cash free of charge at all post office branches across the UK. With around 11,700 branches – more branches than all the high street banks and building societies combined – the Post Office is the largest retail network in the UK. It is also the only retail network that meets the Government’s strict access criteria that see, for example, 99% of the national population live within three miles of an outlet. With 95% of all UK debit card holders able to access cash at Post Office counters, the Post Office is in many communities the only source of free to access cash.

The Post Office is also a major provider of personal financial services. In partnership with its banking partner, the Post Office provides a wide range of financial services including mortgages, credit cards, and savings products. The Post Office is currently trialling its own current account products.