Stephen Timms – 2016 Parliamentary Question to the HM Treasury

The below Parliamentary question was asked by Stephen Timms on 2016-05-05.

To ask Mr Chancellor of the Exchequer, what advice his Department provides to employers on how to respond when advised by an employee that the Department for Work and Pensions has determined that their universal credit award has been affected by that employer’s incorrect PAYE real time information submission.

Mr David Gauke

HM Revenue and Customs (HMRC) and the Department for Work and Pensions continually monitor the quality of Real Time Information. Where a claimant disputes the earnings details used in the Universal Credit calculation, in the first instance the employer will work with the employee to understand the cause of the discrepancy and put it right. If HMRC need to be involved then they will contact the employer to identify the cause of the error and, if appropriate, arrange for the returns to be corrected, as well as working with the employer to ensure errors do not re-occur.