Stephen Timms – 2015 Parliamentary Question to the Home Office

The below Parliamentary question was asked by Stephen Timms on 2015-12-09.

To ask the Secretary of State for the Home Department, pursuant to the Answer of 7 December 2015 to Question 17661, if she will recompense spousal visa applicants using the premium service but not receiving a determination on the day of application; and if she will make a statement.

James Brokenshire

All applicants who choose to use the premium service are offered a refund of the premium service fee if their applications cannot be determined due to unforeseen operational reasons on the day. However, if applicants do not arrive with the correct documentation and further checks are required that cannot be concluded on the day, then no recompense will be offered for the decision not being concluded on the day of the appointment.