Stephen Timms – 2015 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Stephen Timms on 2015-02-11.

To ask the Secretary of State for Work and Pensions, what representations he has received from Jobcentre Plus staff, working on Universal Credit in jobcentres where it has been rolled out, about technical and communications problems associated with Universal Credit.

Mr Mark Harper

The Department routinely seeks and receives insight from Work Coaches and other front-line staff on all aspects of DWP operations.

We use this feedback to ensure our services are operating at an optimal level.