Stephen Timms – 2014 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Stephen Timms on 2014-04-04.

To ask the Secretary of State for Work and Pensions, what average time is taken to re-imburse a jobseeker’s allowance claimant who has been wrongly sanctioned.

Esther McVey

We do not hold any information that just captures the average time it takes to reimburse a Jobseeker’s Allowance Claimant who has been wrongly sanctioned.

Once a decision is made that a sanction is no longer appropriate the decision maker notifies our JSA claims maintenance teams. They identify these decisions as priority work and endeavour to input the revised decision into our system and pay any benefit due as soon as possible. For JSA our aim is to clear 90% of changes in 6 days. Based on Year to Date information, up to February 2014, we are achieving 94.9% on JSA.