Stephen Timms – 2014 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Stephen Timms on 2014-03-28.

To ask the Secretary of State for Work and Pensions, whether his Department records the number of referrals made to local third-sector advice providers (a) to use the telephone, (b) for help filling in forms and (c) providing other support.

Esther McVey

It is not our policy to refer people to third-sector providers to use the telephone or get help in filling in our forms. As such we do not collect this information. Where third party providers are the most suitable people to provide suport or advice we would signpost claimants to them.