Stephen Timms – 2014 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Stephen Timms on 2014-03-28.

To ask the Secretary of State for Work and Pensions, what estimate has been made of how much his Department is likely to save annually as a result of the removal of warm phones from Jobcentre Plus offices.

Esther McVey

We estimate ongoing yearly total savings of £1.92m from 14/15.

Savings will be reinvested in providing extra digital equipment to support the delivery of an assisted service for vulnerable claimants.