Richard Burden – 2016 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by Richard Burden on 2016-02-22.

To ask the Secretary of State for Transport, what information his Department holds on the distinctions between Volkswagen’s practices (a) on the use of defeat devices and (b) in mitigating customer inconvenience in the US and the UK; and whether his Department has made an assessment of the reasons for those distinctions.

Andrew Jones

The Government takes the unacceptable actions of Volkswagen extremely seriously and our priority is to protect the public. In Europe, Volkswagen Group has developed a technical solution for the affected vehicles and is testing this with the relevant type approval authorities. For Skoda vehicles this is the UK’s Vehicle Certification Agency. We understand that the company is not in the same position in the USA as there is not yet an agreed technical solution. We are urging Volkswagen to complete swiftly the recall of the affected vehicles in the UK.

In his appearance before the Transport Select Committee on 25 January, Paul Willis, the CEO of Volkswagen UK, reconfirmed that Volkswagen do not intend to offer compensation in the UK as they do not believe that vehicle owners have suffered a loss. In the USA they have offered their customers up to $1,000 in gift vouchers. It is for Volkswagen to justify to their customers the different approaches that they are taking in different jurisdictions, however the Government expects Volkswagen to treat its UK customers fairly and the Secretary of State continues to press Volkswagen on the issue of this discrepancy in compensation.