PRESS RELEASE : Mayor’s tourism campaign provides multi-million-pound boost to the capital [November 2022]

The press release issued by the Mayor of London on 16 November 2022.

• Sadiq’s Let’s Do London tourism campaign has brought in £289m additional spending to the capital
• Mayor expanded the biggest domestic tourism campaign the capital has ever seen to reach international audiences earlier this year
• Campaign was created to help encourage domestic and international tourists back to London following the impact of the pandemic, and is estimated to be bringing 600,000 visitors to the capital

A tourism campaign led by the Mayor of London, Sadiq Khan, to encourage visitors back to the capital has helped bring in £289m additional spending to London, new figures show today.

The Mayor expanded his Let’s Do London campaign – already the biggest domestic tourism campaign the capital has ever seen – earlier this year to reach international audiences and encourage even more people to enjoy everything London has to offer following the impact of the pandemic on our hospitality, culture, leisure and retail sectors.

The Mayor’s campaign has been a huge success, delivering a return on investment of £28 for every £1 spent*, bringing in an additional £289m spending to London. It is also estimated that the campaign will bring an additional 600,000 visitors to London from other parts of the UK, Germany, France and the USA.

Sadiq launched his Let’s Do London campaign last year to support the capital’s tourism industry after the devastating impact of the pandemic and travel restrictions saw the number of overnight stays in the capital more than halve. Prior to the pandemic, London was the third most visited city on the planet with the thriving tourism sector accounting for as many as one in seven jobs and contributing almost 12 per cent of the capital’s gross domestic product. Visitors to London also went on to spend more than £640m in local economies outside of the capital.

Through the Let’s Do London campaign, the Mayor has been working with London’s business growth and destination agency, London & Partners, and the London Tourism Recovery Board, to encourage Londoners and tourists across the world to enjoy the capital by shining a spotlight on the world-leading range of attractions and entertainment.

This began with the biggest domestic tourism campaign the capital has ever seen and was extended earlier this year when the Mayor visited New York to launch the largest international tourism campaign London has ever seen. This has included spending £7m to encourage international tourists back to London, £2m to attract overnight UK visitors and £1m for reaching out to Londoners.

The campaign has partnered with some of the capital’s biggest attractions to put on fantastic outdoor art and performance events; offering discounted access to museums and galleries; promoting free and cut-price events and activities; releasing kids go free’ tickets for a range of top West End shows; placing adverts across TV, radio, social media, cinema and the transport network; creating innovative new film, art and nature trails; and a photography competition.

2022 has been an exceptional year for the capital with the UEFA Women’s EURO championship final, the 50th Anniversary of Pride in London, the opening of the pioneering ABBA Voyage show at a custom-made theatre in Queen Elizabeth Olympic Park, a series of special events to mark the 25th anniversary of Shakespeare’s Globe, and the return of Notting Hill Carnival and the Formula-E London Grand Prix. The Elizabeth Line has also opened this summer, giving visitors a new high-speed route across the city and to Heathrow Airport. 2023 will include the Coronation of King Charles III in May at Westminster Abbey, Major League Baseball returning to London Stadium, and the 10 year anniversary of London Tech Week.

The Mayor’s Let’s Do London campaign will continue to promote the capital in the coming months, including highlighting free and low cost offers and events, while the Mayor and L&P continue to support the sector with their London 2030 Tourism Vision which sets out a resilient, inclusive and sustainable future for London.

The Mayor of London, Sadiq Khan, said: “Our hospitality, leisure and culture sectors are world-leading and a major driver of our economy, but they have had an incredibly difficult few years due to the impact of the pandemic and now the cost of living crisis.

“I’m delighted that my Let’s Do London campaign has helped bring in an additional £289m spending in London.

“I will continue to bang the drum for our capital and highlight our unparalleled offer to visitors from all round the world, as well as the many exciting free events that we have on offer, as we build a better, more prosperous city for all.”

Laura Citron, CEO of London & Partners, which runs Visit London, said: “It’s fantastic to see the positive impact Let’s Do London has delivered for London’s tourism industry, as we welcomed back large numbers of international and domestic visitors this year. With London’s 50th Pride anniversary, the return of NFL London series, and the Platinum Jubilee celebrations, 2022 was a milestone year for the city. As momentum continues to build in 2023 with the royal coronation and the return of renowned international events like Major League Baseball, we encourage even more visitors from around the world to come and join us in London next year.”

UKHospitality Chief Executive, Kate Nicholls, said: “London is one of the most vibrant cities on Earth and it’s fantastic to see the success of the Mayor’s campaign, bringing much needed visitors back through the doors of our amazing hospitality venues. The sector is so critical to London, generating £36 billion for the economy and employing half a million people, and I’m certain the campaign will go from strength-to-strength, attracting even more people from at home and abroad to visit. As we head into winter, I can’t wait to see even more people enjoying the capital’s Christmas offering and the return of our world class fireworks display this New Year.”

Michael Kill, CEO Night Time Industries Association, said: “The Let’s Do London tourism campaign has been hugely successful for the capital, encouraging people to return to London post pandemic, reminding the world about how much this amazing city has to offer. The proactive response by the London Mayor in conjunction with business leaders from across London in response to the end of the pandemic has led the way in recovery campaigns.”

Director of ALVA and Co-Chair of the London Tourism Recovery Board, Bernard Donoghue OBE, said: “The Let’s Do London campaign has been a huge success; the return on investment is staggering. It has saved jobs and businesses, brought visitors back into the capital and reminded people of all that London has to offer for its residents and visitors from home and abroad.  The attractions which I represent through the Association of Leading Visitor Attractions have all benefited from this campaign and we are all hugely grateful to the Mayor, his team and his agencies for all their support, creativity and investment. It’s been a great ‘team London’ approach.”