Peter Kyle – 2016 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by Peter Kyle on 2016-02-01.

To ask the Secretary of State for Transport, how many passengers submitted Delay/Repay claims to Southern Railway in (a) 2010-11, (b) 2011-12, (c) 2012-13, (d) 2013-14 and (e) 2014-15.

Claire Perry

The Department does not hold the information requested. However, we will continue to push operators to ensure passengers are aware of compensation arrangements and claim where entitled to do so under the Delay/Repay scheme as set out on the Southern’s website: https://www.southernrailway.com/your-journey/customer-services/delay-repay/delay-repay-form.

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