Peter Kyle – 2016 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by Peter Kyle on 2016-04-28.

To ask the Secretary of State for Transport, what the rationale is for the extended exemption of the travel sector from the provisions of the Consumer Rights Act 2015 under the Consumer Rights Act 2015 (Commencement No. 3, Transitional Provisions, Savings and Consequential Amendments) (Amendment) Order 2016.

Claire Perry

Last year we consulted on an exemption from certain provisions of the Consumer Rights Act for rail, aviation and maritime transport. We have listened to the views we have received, and have decided not to seek a permanent exemption for these sectors.

The temporary exemption for rail only, which will last for one year until October 2017, will allow the industry time to move to a more consistent compensation scheme.