Paul Monaghan – 2016 Parliamentary Question to the Scotland Office

The below Parliamentary question was asked by Paul Monaghan on 2016-10-11.

To ask the Secretary of State for Scotland, what opportunities are available to households in Scotland with dynamically teleswitched meters to switch between electricity suppliers.

David Mundell

Households in Scotland with dynamically teleswitched meters can switch to a single-rate or an Economy 7 tariff offered by their existing supplier or by a rival supplier. At present, some suppliers may require the dynamically teleswitched meter to be replaced at a cost to the customer and they may suffer a loss of functionality. In its final report in June, the Competition and Markets Authority (CMA) included in its remedies an order on energy suppliers with more than 50,000 domestic customers to make all their single-rate electricity tariffs available to all existing and new domestic electricity customers with restricted meters, without requiring the meter to be replaced. Suppliers will also need to ensure these customers receive regular information on the options to switch supplier or tariff. The Citizens Advice will become a recognised provider of information and support for customers with restricted meters.