Nigel Evans – 2015 Parliamentary Question to the Department for Work and Pensions
The below Parliamentary question was asked by Nigel Evans on 2015-02-10.
To ask the Secretary of State for Work and Pensions, how many complaints the Pensions Regulator has received in each year since 2010.
Steve Webb
The Pensions Regulator publishes all its complaints statistics in its Annual Report and Accounts.
The figures for each year from 2010 are contained in the table.
|
Category |
2010-11 |
2011-12 |
2012-13 |
2013-14 |
|
Stage 1 |
20 |
24 |
18 |
16 |
|
Stage 2 |
5 |
3 |
5 |
5 |
Notes:
1. A Stage 1 complaint is a first tier complaint which receives a response from the Corporate Secretary.
2. Stage 2 is where the complainant is not satisfied with the first response and requests a review of the complaint by the Chairman.
3. Further information about the Pensions Regulator’s complaints process can be found at http://www.thepensionsregulator.gov.uk/about-us/how-to-make-a-complaint.aspx
4. The Pensions Regulator’s Accounts are published at
http://www.thepensionsregulator.gov.uk/about-us/annual-reports.aspx
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