NEWS STORY : Transport Secretary Apologises for Air Traffic Control Difficulties
STORY
Mark Harper, the Secretary of State for Transport, has apologised for the difficulties with air traffic control at the weekend which caused long delays to flights. He said that although the issue had been resolved promptly, there had been substantial delays and he pledged to ensure that there was no repeat of the incident.
Harper said:
“I echo the apology offered by NATS to everyone caught up in the disruption following yesterday’s technical issue with air traffic control. My priority continues to be making sure passengers get where they need to be as quickly as possible. I am grateful to airlines, airports and Border Force for the work being done to get passengers to their destinations and to provide support while they wait.
Airlines are clear about their responsibilities to their customers and I stand ready to provide further appropriate support from the government should the industry request it. Although the air traffic control system is back up and running, the knock-on effects of yesterday’s disruption are likely to continue over the coming days. Passengers due to travel should check with their airlines before heading to the airport.”
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