Matthew Offord – 2015 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by Matthew Offord on 2015-11-26.

To ask the Secretary of State for Transport, what assessment his Department has made of the adequacy of signage for the Dart Charge in effectively informing users about that charge.

Andrew Jones

Work was undertaken to assess the signage before the launch of Dart Charge in November 2014, with fifty new signs unveiled ahead of its introduction.

The initial compliance rate is 92.6% which compares favourably with other similar schemes and indicates strong awareness levels among drivers. However Highways England continue to monitor feedback from customers to see if any enhancements can be made.