Martyn Day – 2016 Parliamentary Question to the Department for Energy and Climate Change
The below Parliamentary question was asked by Martyn Day on 2016-01-26.
To ask the Secretary of State for Energy and Climate Change, what steps she has taken to protect recipients of Green Deal funding from companies whose work is not of an acceptable standard.
Andrea Leadsom
All authorised Green Deal participants must adhere to the Green Deal Code of Practice which clearly stipulates their roles and responsibilities in relation to carrying out energy efficiency measures and dealing with consumers. A Green Deal provider offering Green Deal finance must also hold the appropriate FCA permissions to do so and comply with the relevant elements of that regime. Any measures installed under a Green Deal, the Green Deal Home Improvement Fund, or Green Deal Communities must be installed to the standards required in the Publicly Available Standard 2030 (PAS 2030). Green Deal Certification Bodies exist to certify and audit Green Deal Installers against PAS 2030 and the Green Deal Code of Practice.
Consumers with Green Deal finance plans who have a complaint can contact the Green Deal Ombudsman if their Green Deal provider is unable or unwilling to help when something goes wrong with a Green Deal Plan.
My rt. hon. Friends the Secretaries of State for DECC and DCLG, have also commissioned Dr Peter Bonfield to chair an Independent Review of Consumer Advice, Protection, Standards and Enforcement for UK home energy efficiency and renewable energy measures. The Bonfield review will be submitting its recommendation in April 2016.
