Mark Prisk – 2016 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by Mark Prisk on 2016-04-28.

To ask the Secretary of State for Transport, for what reasons the exemption for the railway sector from the provisions of the Consumer Rights Act 2015 has been extended until October 2016.

Claire Perry

Last year we consulted on an exemption from certain provisions of the Consumer Rights Act for rail, aviation and maritime transport. We have listened to the views we have received, and have decided not to seek a permanent exemption for these sectors.

The temporary exemption for rail only, which will last for one year until October 2017, will allow the industry time to move to a more consistent compensation scheme.