Mark Hendrick – 2015 Parliamentary Question to the Home Office

The below Parliamentary question was asked by Mark Hendrick on 2015-12-10.

To ask the Secretary of State for the Home Department, what her Department’s target is for time taken to respond to letters and emails from hon. Members; what the average time taken by her Department to respond to such letters and emails is; and how many such letters and emails received between 1 January and 30 September 2015 remained unanswered after eight weeks.

Karen Bradley

Target times for replying to correspondence from hon. Members differ in operational and non-operational areas of the Home Office. Information for the period 1 January to 30 September 2015 is included in the attached table. Across the department correspondence unanswered after eight weeks is approximately 0.3% of that received.