Margaret Ferrier – 2015 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Margaret Ferrier on 2015-10-12.

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 8 September 2015 to Question 9645, for what reasons median end to end times for processing personal independence payments did not change between April 2015 and July 2015; and if he will make a statement.

Justin Tomlinson

The current processing times represent a stable position for both DWP and our Assessment Providers and reflect the significant progress made to improve the claims process by both parties over the preceding months. We continue to look at all of our processes and activities to identify any further areas for improvement, or to drive out even greater efficiency.