Lyn Brown – 2015 Parliamentary Question to the Home Office

The below Parliamentary question was asked by Lyn Brown on 2015-12-15.

To ask the Secretary of State for the Home Department, how many call-handling staff are employed by the Action Fraud helpline; and how many of those employees were employed on (a) 1 May 2015 and (b) 1 November 2014.

Mike Penning

With regards to the number of call-handling staff employed by the Action Fraud helpline:

• As of December 2015 there were69.78 FTEs

• As of May 2015 there were 81.92 FTEs

• As of November 2014 there were 84.67 FTEs

With regards to the number of frontline staff employed by the National Fraud Intelligence Bureau (NFIB): The NFIB is overseen by the City of London Police, it is not a public facing part of the Force, so does not employ any frontline staff.