Louise Haigh – 2016 Parliamentary Question to the Cabinet Office

The below Parliamentary question was asked by Louise Haigh on 2016-01-11.

To ask the Minister for the Cabinet Office, with reference to the Spending Review and Autumn Statement 2015, paragraph 3.54, whether the Debt Market Integrator will take over the services currently contracted out to Concentrix; whether Concentrix is permitted to bid for the new contract; and what the timetable is for tendering.

Matthew Hancock

The Debt Market Integrator (DMI)will not be taking over the tax credit related services currently contracted out to Concentrix.Concentrix currently provides services through the "Error & Fraud Adding Capacity" (EFAC) contract, which does not include debt collection services. There are no current plans to re-procure these services. Tax credit debt collection services will be provided through the DMI contract from July 2016. The DMI contract was awarded to TDX / Equifax in March 2015.