Lord Mendelsohn – 2014 Parliamentary Question to the Wales Office

The below Parliamentary question was asked by Lord Mendelsohn on 2014-03-24.

To ask Her Majesty’s Government what customer, user and satisfaction surveys were conducted in the last 12 months in the Wales Office and the agencies that report to it; which of them have been reported to the management board in the last 12 months; and which were commissioned by the management board.

Baroness Randerson

The Wales Office has not conducted any customer or user surveys in the last 12 months.

However, the Wales Office conducts a staff engagement survey annually, and the results are reported to the Department’s management board.