Lord Browne of Belmont – 2016 Parliamentary Question to the Department for Culture, Media and Sport

The below Parliamentary question was asked by Lord Browne of Belmont on 2016-10-13.

To ask Her Majesty’s Government what steps they are taking to protect members of the public from unsolicited telephone calls.

Lord Ashton of Hyde

The Government is determined to tackle the problem of nuisance calls, and is considering implementing a number of legislative measures to provide better consumer protection, from unsolicited telephone calls. These measures include; extending the Information Commissioner’s powers of compulsory audit to organisations that generate nuisance calls and holding company directors to account for breaches of the Privacy and Electronic Communications Regulations (PECR). The Government introduced a new requirement for all direct marketing callers to provide caller line identification, which came into effect on 16 May. More recently we introduced a measure in the Digital Economy Bill, making it a requirement for the Information Commissioner to issue a statutory code of practice on direct marketing, which will support a reduction in the number of unwanted direct marketing calls.