Kirsten Oswald – 2016 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by Kirsten Oswald on 2015-12-17.

To ask the Secretary of State for Transport, how many staff vacancies there are at the Driver and Vehicle Standards Agency; and what assessment he has made of the effect of the level of those vacancies on (a) staff workloads, (b) staff morale and (c) relations between staff and management.

Andrew Jones

The planned target for staff numbers, published in the Driver and Vehicle Standards Agency business plan, is no more than 4470 full time equivalent (FTE) staff by 31 March 2016. The DVSA FTE as at 30 November was 4,396.59 with a difference of 73.41 FTE (vacant posts).

DVSA is aware that the level of change ongoing within the agency may have impacted on staff, their workloads and their relationships with management.

A) The select use of temporary promotion and contingent labour has mitigated most of the impact on the workload of staff.

B) While the results of the recent Civil Service staff engagement survey has shown that staff morale is lower than in previous years, this cannot clearly be linked to the level of vacancies. DVSA has been through a period of significant change which Senior Management believe is more likely to have had an impact on morale. A number of initiatives are being put in place to address levels of staff engagement and morale.

C) The Civil Service staff engagement survey did show that relations between managers and staff at the local level were good. However, staff were less content with managers at senior levels who were more likely to be associated with issues of concern to many staff, such as the merger, restructuring and modernised terms and conditions.