Kirsten Oswald – 2015 Parliamentary Question to the HM Treasury

The below Parliamentary question was asked by Kirsten Oswald on 2015-11-13.

To ask Mr Chancellor of the Exchequer, if he will ensure that all staff in HM Revenue and Customs authorised to cancel late-payment penalties are authorised to provide the person concerned with written confirmation of that cancellation.

Mr David Gauke

All staff in HM Revenue and Customs who are authorised to cancel late-filing penalties and late-payment penalties are also authorised to provide the customer concerned with written confirmation of that cancellation. The process to advise the person of the cancellation may differ between taxes, and the notification may in some cases be on-line rather than in a letter.