Justin Tomlinson – 2016 Parliamentary Question to the Department for Business, Energy and Industrial Strategy

The below Parliamentary question was asked by Justin Tomlinson on 2016-09-14.

To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will make it his policy that consumers who wish to switch energy providers only have to make contact with the new provider.

Jesse Norman

The process for switching supplier is set out in industry codes, in the formulation of which the Government has no role. The Energy Switching Guarantee was launched in June this year and can be reached via https://www.energyswitchguarantee.com/. This makes switching energy supplier easier for consumers and guarantees that it will be done within 21 days. The guarantee also ensures that the new supplier will handle the whole transfer process for the consumer.

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