Justin Madders – 2016 Parliamentary Question to the Department of Health
The below Parliamentary question was asked by Justin Madders on 2016-10-14.
To ask the Secretary of State for Health, what steps he plans to take in response to the findings on bullying and harassment in the Care Quality Commission’s report on the South East Coast Ambulance Service NHS Foundation Trust, published on 29 September 2016.
Mr Philip Dunne
Following the publication of the Care Quality Commission report on 29 September, NHS Improvement placed South East Coast Ambulance Service NHS Foundation Trust in Special Measures. The Trust will receive a package of tailored support to address specific issues and drive improvements.
These measures include: buddying arrangements with South Central Ambulance Service, the appointment of an Improvement Director and publication of the Trust’s recovery plan in November, which will include a detailed programme to specifically address the bullying and harassment culture within the Trust. An oversight group has already been established to be chaired by NHS Improvement and including representatives from NHS England, clinical commissioning groups and the Trust to oversee the delivery of quality improvements.
There has been a change in leadership following the resignation of the Chair and Chief Executive. NHS Improvement has appointed an interim Chair and continues to support organisational development and cultural change work, including strengthening complaints processes.
