Justin Madders – 2015 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Justin Madders on 2015-10-23.

To ask the Secretary of State for Work and Pensions, what assessment he has made of the prevalence of the delays in state pension payments to British citizens living abroad.

Justin Tomlinson

Over 90% of International State Pension customer claims or change of circumstances are cleared within target. Those that are not cleared within these timescales reflect unavoidable delays that are a consequence of international postal services, additional work to ensure that evidence submitted is appropriate and robust and requirements to liaise with international authorities.