Jim Cunningham – 2016 Parliamentary Question to the HM Treasury

The below Parliamentary question was asked by Jim Cunningham on 2016-10-11.

To ask Mr Chancellor of the Exchequer, pursuant to the Answer of 10 October 2016 to Question 46494, whether his Department keeps a record of the number of people who have had their tax credits stopped and subsequently reinstated by Concentrix in each of the last 12 months; and if he will make a statement.

Jane Ellison

HM Revenue and Customs (HMRC) does not keep records of the number of people who had their tax credits stopped and then re-instated by Concentrix. Only the number of awards that have been amended, which could be stopped, reduced or increased, is recorded.

HMRC is currently focussed on resolving the outstanding cases but will be preparing analysis, which will be available in due course.