Jim Cunningham – 2016 Parliamentary Question to the HM Treasury

The below Parliamentary question was asked by Jim Cunningham on 2016-10-11.

To ask Mr Chancellor of the Exchequer, what estimate his Department has made of the number of full-time equivalent officials in his Department who are employed on cases where tax credits have been stopped by Concentrix; and if he will make a statement.

Jane Ellison

HM Revenue and Customs (HMRC) currently has around 700 full-time equivalent (FTE) officials employed across a variety of Concentrix related activity.

Concentrix only record the number of awards that have been amended, which could be stopped, reduced or increased. HMRC is unable to breakdown the FTE data to show those staff employed specifically on cases where awards have been stopped by Concentrix.