Jim Cunningham – 2016 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by Jim Cunningham on 2016-01-26.

To ask the Secretary of State for Transport, what steps he has taken to ensure that rail commuters have greater access to the cheapest available tickets (a) on the day they travel and (b) when booking in advance; and if he will make a statement.

Claire Perry

We recognise the pressure on hardworking families and have put a stop to increases in regulated fares until 2020, extending the cap on rail fares which we regulate introduced in 2014. This will save the average season ticket holder £425 in this Parliament and means average earnings are outstripping rail fare increases for the first time in a decade. We are also taking a number of steps that will make it easier for people to obtain the best value ticket for their journey. We have committed to introducing more flexible tickets for people who work or commute part-time, which could enable customers to buy discounted advance carnet-style tickets. Arriva Trains Wales and Great Northern already offer flexible products and both GTR and c2c have commitments to introduce more flexible tickets on their smartcards.

The evidence also shows that advance fares, which can offer good value for people who are able to book in advance, are a key rail success of recent years where we have seen huge growth. Unregulated advance tickets have increased from 8% of revenue in 2007/08 to 15% of revenue in 2014/15.

In December 2014, I challenged the rail industry to improve the information they provide through ticket vending machines. The industry has responded positively with a code of practice on retail information published in March 2015. Most train operators now have actions underway and complete, including providing new messages on screens and improved availability of off-peak tickets through vending machines. The Department continues to monitor progress closely in this area.