Jake Berry – 2016 Parliamentary Question to the Department for Business, Innovation and Skills

The below Parliamentary question was asked by Jake Berry on 2016-06-15.

To ask the Secretary of State for Business, Innovation and Skills, what steps he is taking to facilitate customers switching suppliers in consumer markets.

Nick Boles

We are taking action to make it quick and easy to switch suppliers. Last year, we published six switching principles, urging industry to improve their processes.

The Government has challenged the mobile phone operators to unlock handsets for free, and the major operators have committed to doing so.

We are also legislating for easier switching in the communications markets in the Digital Economy Bill.