Ian Austin – 2015 Parliamentary Question to the HM Treasury

The below Parliamentary question was asked by Ian Austin on 2015-12-11.

To ask Mr Chancellor of the Exchequer, how many complaints were rejected by the Financial Ombudsman Service on the grounds of failure to meet the time limits for such complaints in (a) 2013, (b) 2014 and (c) 2015 to date.

Harriett Baldwin

The issues raised are a matter for the Financial Ombudsman Service (FOS) who are operationally independent from Government.

The questions have been passed on to the FOS. The FOS will reply directly to the Honorable Member by letter. A copy of the letter will be placed in the Library of the House.