Helen Goodman – 2016 Parliamentary Question to the HM Treasury

The below Parliamentary question was asked by Helen Goodman on 2016-10-10.

To ask Mr Chancellor of the Exchequer, whether he has received any reports that Concentrix has used postcode areas to target tax credit claimants with allegations that they have provided incorrect claim information.

Jane Ellison

Concentrix’s workload is delegated by HM Revenue and Customs. Using postcode areas for selection criteria is outside the scope of Concentrix. Information about the use of profiling techniques can be found in section A10.1 of the Concentrix contract at: https://www.contractsfinder.service.gov.uk/Notice/85d1b730-5e4e-4be8-ae4c-3ac1f359afc7“