Heidi Alexander – 2014 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Heidi Alexander on 2014-06-26.

To ask the Secretary of State for Work and Pensions, what steps are being taken to better identify those personal independence payment claimants who could be assessed solely on the basis of evidence without the need for face-to-face assessments.

Mike Penning

We are working with our providers to ensure that all PIP claims received are reviewed and where sufficient evidence is available at that initial review we may make a decision on the claim without the need for a face-to-face consultation. Where a face-to-face consultation is needed or further evidence must be gathered, the assessment provider will undertake that activity.