Gavin Newlands – 2016 Parliamentary Question to the Department for Business, Innovation and Skills

The below Parliamentary question was asked by Gavin Newlands on 2016-02-04.

To ask the Secretary of State for Business, Innovation and Skills, what assessment of the ethical standards of debt collection agencies his Department undertakes before entering into a contract with such agencies.

Joseph Johnson

Any debt collection contracts let by the core Department would primarily use available framework contracts agreed by the Crown Commercial Service who are responsible for including any required assessment of ethical standards. However, if the need for a specialist debt collection contract should arise that could not be met by a framework contract, the Department’s tender and contract documentation would include further assessments as may be deemed necessary.