Gareth Thomas – 2014 Parliamentary Question to the Department for Work and Pensions
The below Parliamentary question was asked by Gareth Thomas on 2014-06-04.
To ask the Secretary of State for Work and Pensions, what estimate he has made of the number of people who have submitted a claim for personal independence payment and have been waiting for more than six months for a medical assessment in (a) the UK, (b) London and (c) the London Borough of Harrow; and if he will make a statement.
Mike Penning
We are committed to ensuring personal independence payment (PIP) claimants receive high quality, objective, fair and accurate assessments. Since the introduction of PIP new claims in April 2013, we have been closely monitoring all aspects of the process.
As personal independence payment (PIP) is a new benefit, processes are currently bedding in. Our latest analysis is telling us that the end-to-end claimant journey is taking longer than expected. We are working closely with the assessment providers to ensure that they are taking all necessary steps to improve performance, speed up the process and ensure claimants receive a satisfactory experience. We are also seeking to ensure that all the steps in the process run as smoothly as possible and that there are no barriers in our processes and systems that contribute to claims taking longer than necessary to progress.
The first official statistics for the number of people claiming Personal Independence Payment (PIP) was published on 5th June alongside updated statistics on PIP new claim registrations, decisions and awards.
Statistics on clearance times are not being published at this stage. Statistics on clearance times are intended for future publication but releasing them at this stage would give a skewed representation of the process since steady state has not yet been reached and natural reassessment has yet to rollout across the country.
