David Hanson – 2014 Parliamentary Question to the Home Office

The below Parliamentary question was asked by David Hanson on 2014-06-25.

To ask the Secretary of State for the Home Department, pursuant to the Statement of 24 June 2014, Official Report, column 209W, on student visas, what the projected cost in 2014-15 is of the student dedicated helpline; how many staff will be employed on that helpline; and what estimate she has made of the number of calls that helpline will receive.

James Brokenshire

The number of calls the student helpline will receive will be dependent on the
demand from individual students.

Ten members of staff can currently be deployed on the student helpline,
depending on the demand, and additional trained staff are ready for
redeployment should the volume of calls increase.