David Burrowes – 2016 Parliamentary Question to the Home Office

The below Parliamentary question was asked by David Burrowes on 2016-07-18.

To ask the Secretary of State for the Home Department, what steps her Department is taking to reduce the time taken to process applications related to refugee family reunion.

Mr Robert Goodwill

Customer service is a key priority for UK Visas and Immigration, and the efficiency and effectiveness of the visa application process is kept under regular review, including by the Independent Chief Inspector of Borders and Immigration. The published service standard for resolving refugee family reunion applications is within 12 weeks, or 60 working days.

Where an application is complex and likely to take longer than the advertised processing times, UKVI will contact the applicant to inform them of this.