Daniel Zeichner – 2016 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by Daniel Zeichner on 2016-09-02.

To ask the Secretary of State for Transport, what research his Department has conducted on the potential effect of cashless payments and smart ticketing on buses on (a) bus journey times, (b) bus patronage and (c) congestion.

Andrew Jones

Through Transport Focus, the Department has conducted three pieces of bus related research on contactless payments and smart ticketing:

a) Oxford SmartZone smart card evaluation – published in September 2013

b) Norfolk’s smart card evaluation – published in March 2015

c) Non-London bus passenger attitudes towards contactless payments – not yet published.