Craig Whittaker – 2015 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Craig Whittaker on 2015-12-03.

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure that Atos assessments are carried out effectively for personal independence payment applications.

Justin Tomlinson

The Department has a number of mechanisms available to monitor and challenge Atos performance in carrying out assessments for Personal Independence Payment. These include a range of Management Information to inform performance against contractual Service Level Agreements relating to, for example, time taken to process claims and the quality of the assessment reports produced.