Chi Onwurah – 2015 Parliamentary Question to the Department of Health

The below Parliamentary question was asked by Chi Onwurah on 2015-11-09.

To ask the Secretary of State for Health, what steps his Department is taking to ensure that it provides its staff with sufficient guidance to ensure that sanctions are not placed on universal credit claimants who do not have an applicable box to tick on NHS charges claim forms when claiming help with NHS health costs.

Alistair Burt

Various sources of information for the public and relevant staff, such as NHS Choices, are provided on the arrangements for Help with Health Costs, including how Universal Credit claimants should claim. However, the Department for Work and Pensions has also issued general guidance to staff signposting key information.

Any claims for exemption from National Health Service charges or remission or repayment of relevant health costs made by a person because they meet the qualifying criteria may be the subject of a validation check. This is to protect NHS resources from fraud and error.

Where a patient meets the criteria in place for Universal Credit and is therefore entitled to claim entitlement to Help with Health Costs, but there is no Universal Credit box available to tick on relevant forms, they can claim by ticking the “gets income based Jobseekers Allowance” box. Those whose claim is selected for a validation check will be able to explain their position to the relevant authority, and use their Universal Credit award notice to support their claim.