Cathy Jamieson – 2014 Parliamentary Question to the Home Office

The below Parliamentary question was asked by Cathy Jamieson on 2014-06-13.

To ask the Secretary of State for the Home Department, what target she has set for the time in which applicants should receive a call back from the Passport Office when making enquiries about applications.

James Brokenshire

Her Majesty’s Passport Office’s current guideline for returning calls is to do so within 48 hours. Her Majesty’s Passport Office gives priority to those with the most immediate travel plans.