Caroline Lucas – 2016 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by Caroline Lucas on 2016-06-13.

To ask the Secretary of State for Transport, with reference to the contribution of the Parliamentary Under-Secretary of State for Transport of 11 May 2016, Official Report, HC Deb, column 692, when officials began working on the proposals to implement the 15-minute threshold for rail journey compensation; from what date he expects that customers will be able claim compensation under that threshold; and if he will make a statement.

Claire Perry

We are committed to improving compensation arrangements for passengers. The Chancellor announced in his Autumn 2015 Spending Review that passengers will soon have access to compensation when trains are over 15 minutes late. We expect to make an announcement on this in the next few months.

We will work with the rail industry to agree the best possible deal for passengers in implementing this improvement and will set out the details of when the new arrangements will be in place shortly.