Bridget Phillipson – 2016 Parliamentary Question to the Department for Communities and Local Government

The below Parliamentary question was asked by Bridget Phillipson on 2016-10-11.

To ask the Secretary of State for Communities and Local Government, if he will review the operation of the scheme requiring letting agents to publicise their fees to consumers.

Gavin Barwell

In May 2015, the Government introduced measures in the Consumer Rights Act 2015 that require letting agents to publicise prominently in their offices and on their website, a full tariff of their fees, whether or not they are a member of a client money protection scheme and which redress scheme they are a member of.

We are committed to reviewing the impact of transparency requirements. We recently established a working group with Baroness Hayter and Lord Palmer to look at how Client Money protection is currently operating and whether to go further by making use of the powers taken through the Housing and Planning Act 2016 to make Client Money Protection (CMP) mandatory.