Ben Howlett – 2015 Parliamentary Question to the Department for Communities and Local Government

The below Parliamentary question was asked by Ben Howlett on 2015-10-15.

To ask the Secretary of State for Communities and Local Government, if he will review the regulation of service charges to ensure that housing associations are not exploiting residents.

Brandon Lewis

Service charges are subject to legal requirements that limit these to covering the cost of providing the services. The Social Housing Regulator requires that providers give clear information to tenants about how their service charges are set. If tenants feel their service charges are too high they may make a complaint through their landlord’s formal complaints procedure.