Angus Brendan MacNeil – 2015 Parliamentary Question to the Department for Energy and Climate Change

The below Parliamentary question was asked by Angus Brendan MacNeil on 2015-11-13.

To ask the Secretary of State for Energy and Climate Change, what the average time taken is for customers to switch their domestic energy supplier.

Andrea Leadsom

Ofgem published data on average switching time for domestic customers in Great Britain. It is available online at https://www.ofgem.gov.uk/chart/average-switching-time-domestic-customers-gb

On 1 June 2015 (latest published data available) the average switching time for domestic electricity supplies was 15.7 days and 15.5 days for gas.

“